Smart Tech: Experience. Reboot. Repeat.

Experience smart tech. Then experience the service centre resetting it.

One card per feature: the reported failure, then the fix status. Fixes come from owner reports in the What works list or from a resolution recorded in the Case File.

• Violette AI

  Violette AI: one owner reports it keeps turning itself on and off.

  Fix status: no fix on file.

• Why Violette AI

  It needs a network; one owner's service centre gave wrong information about that.

  Fix status: no fix on file.

• In-flight assistance

  Handled during flight: one owner's emergency shutdown in the middle of the road.

  Fix status: no fix on file.

• Diagnostics

  Diagnostics so advanced one owner's service centre did not know the cause.

  Fix status: no fix on file.

• Movement & Fall Alert

  Tilt and movement alerts dead after one owner's first service.

  Fix status: no fix on file.

• Ride modes

  Three personalities. Ballistic+ has a jerk; no rollback offered.

  Fix reported for one owner:

  • Partly fixed: Jerk reduced, not gone.

• Regenerative braking

  Ten levels of regen. One owner: regen fault on every firmware version.

  Fix reported for some owners:

  • Partly fixed: Regen fixed by 5.2 and re-route; indicator wire left loose.
  • Partly fixed: After 5.2, motor and regen faults "gone down"; Mappls still poor.

• Regen in flight

  In-flight regen control. Not while Mappls is open.

  Fix status: no fix on file.

• Dynamic Stability Control

  Stability control, patented. One X47's applied full brake pressure on its own.

  Fix status: no fix on file.

• Hypersense radar

  Radar on a two-wheeler. One owner's: dead after the first service.

  Fix status: no fix on file.

• Anti-collision warning

  Warning system. After an update, one owner's indicators stopped flashing with radar alerts.

  Fix status: no fix on file.

• Hill hold

  Holds steady. Then, one owner reports, jumps forward.

  Fix status: no fix on file.

• Remote safety

  Lockdown until re-armed. For one owner, a motor-arm error at nearly every start.

  Fix reported for some owners:

  • Fixed: Resolved after the 3.0 update (owner report).
  • What works: An X47 owner says the motor-arm error was solved after the harness update and 5.2.

• Connected app

  Always connected. One owner's app: "Last synced 3 months ago."

  Fix status: no fix on file.

• App on iOS

  One report: iOS app keeps forcing re-login for 8 of 19 owners in a poll.

  Fix status: no fix on file.

• Ride analytics

  Ride analytics. Rides missing from the app, for one owner; three months kept, for all.

  Fix status: no fix on file.

• Controls in your palm

  Controls in your palm, and for one owner, someone else's bike too.

  Fix status: no fix on file.

• Console theme

  Cockpit theme. One console flashes purple and pink unprompted.

  Fix status: no fix on file.

• Park assist

  Park assist. Reverse, for one owner, would not switch back to drive.

  Fix status: no fix on file.

• Battery modules

  Power modules of the future. Power in the present: cut five times in 4 km for one owner.

  Fix status: no fix on file.

• Six levels of safety

  Level 07: the AUX battery. Not shown in this diagram.

  Fix reported for some owners:

  • What works: AUX batteries replaced free under warranty.
  • Workaround: Free AUX fix; the service centre warned the cut-out may recur.

• Safety protocols

  Kicks in within a blink. So do some shutdowns at 90-100 km/h.

  Fix status: no fix on file.

• Works continuously

  Continuously: after 5.2, one X47 turned off 50+ times, every 10 m.

  Fix reported for one owner:

  • What works: Firmware 5.2 plus the wiring re-route fixed "major life threatening issues" for one owner.

• Thermal safety

  Thermal regulation. One update plug under the seat melted against the fan.

  Fix status: no fix on file.

• Electrical safety

  The isolator. Also isolated: one owner, from the service area.

  Fix status: no fix on file.

• Mechanical safety

  IP67 enclosure. One charging port found water after eight days of rain.

  Fix status: no fix on file.

• Pyro-fuse safety

  Circuit-breaker safety. One X47's thin wiring kept blowing fuses; fuse 5 went up to 7.5 A.

  Fix status: no fix on file.

• BMS response

  4 ms response. One owner's pickup: over 2 hours.

  Fix status: no fix on file.

• Fast charging

  Under 25 minutes, where the charger is on. One report: some were dead or removed, no timeline.

  Fix status: no fix on file.

• Faster cooling

  Dissipates heat twice as fast. One owner's charger plug: too hot to touch.

  Fix status: no fix on file.

• Software reset

  Owners swap a reset ritual: both brakes, full throttle, three hazard blinks. Experience. Reboot. Repeat.

  Fix status: no fix on file.

• Debug mode

  There is a secret debug menu behind a button combination. One owner was still told to bring the bike in.

  Fix status: no fix on file.